Privacy Policy

At BeU Wellness ("we," "us," or "our"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (the "Site") and use our services (collectively, the "Services").

Please read this Privacy Policy carefully. By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our Services.

INFORMATION WE COLLECT

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

1. Personal Information

Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site and our Services. You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from using certain features of the Site and our Services.

• Contact Data: Name, email address, phone number, and mailing address.
• Health Information: Medical history, treatment preferences, and other health-related information you provide for your consultation and treatment.
• Payment Information: Credit card details and billing address (processed securely by our third-party payment processors).

2. Usage Data

We automatically collect certain information when you visit, use, or navigate the Site. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Site, and other technical information.

3. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.

HOW WE USE YOUR INFORMATION

We use the information we collect or receive:

• To provide and manage our Services, including scheduling appointments and delivering treatments.
• To process your transactions and manage your orders.
• To communicate with you, including sending you appointment reminders, updates, and promotional materials.
• To improve our Services and Site experience.
• To comply with legal obligations and enforce our terms and policies.

SHARING YOUR INFORMATION

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work (e.g., payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts).
• Legal Requirements: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

HIPAA NOTICE

As a provider of medical services, we are a covered entity under the Health Insurance Portability and Accountability Act (HIPAA). We are committed to protecting the privacy and security of your protected health information (PHI). Our Notice of Privacy Practices, which is separate from this Privacy Policy, describes how we may use and disclose your PHI and your rights regarding your PHI. You may request a copy of our Notice of Privacy Practices by contacting us.

SECURITY OF YOUR INFORMATION

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

DATA RETENTION

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

YOUR RIGHTS AND CHOICES

• Access and Correction: You have the right to request access to the personal information we hold about you and to request that we correct or update it.
• Opt-Out: You may opt-out of receiving promotional communications from us by following the unsubscribe instructions in those communications or by contacting us directly.
• Cookies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Site.

CHILDREN'S PRIVACY

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

THIRD-PARTY LINKS

The Site may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information.

RETENTION OF YOUR INFORMATION

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

REVISIONS TO OUR PRIVACY POLICY

We reserve the right to change this Privacy Policy at any time. We will post the revised Privacy Policy on our website with an updated effective date. Your continued use of the Services after changes are posted constitutes your acceptance of the revised Privacy Policy.

COMPLAINTS

If you believe your privacy rights have been violated, you may file a complaint with us or with the Secretary of the Department of Health and Human Services. You will not be retaliated against for filing a complaint.