Terms and Conditions

Welcome to BeU Wellness. These Terms and Conditions ("Terms") govern your use of our website and mobile wellness services (collectively, the "Services"). By accessing or using our Services, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our Services.

1. MEDICAL DISCLAIMER

BEU WELLNESS DOES NOT PROVIDE EMERGENCY MEDICAL SERVICES.

If you are experiencing a medical emergency, call 911 or visit the nearest emergency room immediately.

The services provided by BeU Wellness, including IV hydration, vitamin injections, and other wellness treatments, are for elective wellness purposes only. Our services are not intended to diagnose, treat, cure, or prevent any disease. The information provided on our website or by our staff is for educational purposes and does not constitute medical advice. Always consult with your primary care physician before starting any new wellness regimen.

2. SERVICES PROVIDED

BeU Wellness offers mobile wellness services, including but not limited to:

• IV Hydration Therapy
• Vitamin Injections
• Weight Loss Management
• Peptide Therapy
• Lab Testing

All services are administered by licensed medical professionals (Registered Nurses or Nurse Practitioners) under the supervision of a Medical Director, in accordance with Florida state laws and regulations.

3. ELIGIBILITY

To use our services, you must be at least 18 years old and have the legal capacity to enter into a binding contract. By using our services, you represent and warrant that you meet these requirements.

4. USER RESPONSIBILITIES

You agree to provide accurate, current, and complete information regarding your medical history, current medications, and allergies. Failure to disclose relevant medical information may result in adverse reactions or complications, for which BeU Wellness shall not be held liable.

You agree to follow all pre-care and post-care instructions provided by our medical staff.

5. BOOKING AND CANCELLATIONS

Booking

Appointments can be booked through our website or by contacting us directly. A valid credit card is required to secure your appointment.

Cancellations and Rescheduling

• More than 24 hours notice: You may reschedule or cancel your appointment without penalty.
• Less than 24 hours notice: Cancellations made less than 24 hours before the scheduled time will result in a cancellation fee equal to 50% of the scheduled service cost.
• No-Shows: Failure to be present at the scheduled location and time ("No-Show") will result in a charge of 100% of the service cost.

Late Policy

Our team will wait up to 15 minutes past your scheduled appointment time. If you are not available after 15 minutes, the appointment may be considered a No-Show and charged accordingly.

6. PAYMENTS AND REFUNDS

• Payment: Payment is due at the time of service. We accept major credit cards and other electronic payment methods.
• No Refunds: Due to the nature of our services and the medical supplies used, all sales are final. We do not offer refunds on services administered. If you are unsatisfied with your experience, please contact us at beunwellness@gmail.com to discuss your concerns.

7. PRIVACY POLICY

Your privacy is important to us. Our collection and use of your personal information and Protected Health Information (PHI) are governed by our Privacy Policy and HIPAA Notice of Privacy Practices, which are incorporated into these Terms by reference.

8. INTELLECTUAL PROPERTY

All content on our website, including text, graphics, logos, images, and software, is the property of BeU Wellness or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content without our prior written permission.

9. PROHIBITED CONDUCT

You agree not to:

• Use our services for any illegal purpose.
• Harass, abuse, or threaten our staff or other users.
• Interfere with the operation of our website or services.
• Provide false or misleading information.

BeU Wellness reserves the right to refuse service to anyone who violates these Terms or engages in inappropriate behavior.

10. DISCLAIMER OF WARRANTIES

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not guarantee that our services will meet your specific requirements or that the results will be as expected. Individual results may vary.

11. LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, BEU WELLNESS, ITS OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR USE, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OUR SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY.

12. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless BeU Wellness and its affiliates, officers, agents, and employees from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of our services or your violation of these Terms.

13. GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles. Any legal action or proceeding arising under these Terms shall be brought exclusively in the federal or state courts located in Miami-Dade County, Florida.

14. DISPUTE RESOLUTION

In the event of any dispute arising out of or relating to these Terms or our services, the parties agree to first attempt to resolve the dispute through good faith negotiation. If the dispute cannot be resolved through negotiation, it shall be submitted to binding arbitration.

15. ARBITRATION PROCEDURES

Arbitration will be conducted by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. Before initiating arbitration, the complaining party must send written notice to the other party describing the dispute.

The arbitrator's decision will be final and binding, and judgment may be entered in any court of competent jurisdiction.

16. ELECTRONIC COMMUNICATIONS

By using our services, you consent to receive electronic communications from us, including emails, text messages, and notifications through your account. These communications may include notices, disclosures, and information about your health.

You agree that all agreements, notices, and communications provided electronically satisfy any legal requirement that such communications be in writing.

17. MISCELLANEOUS

• Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and BeU Wellness regarding use of our services.
• Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
• No Waiver: Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.
• Assignment: You may not assign or transfer these Terms or your account without our written consent. We may assign these Terms at any time without notice.